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【作者】
王青（1970-），教授，2005年赴澳大利亚OLI学院研修，2007年北京外国语大学靠前访问学者。近几年，主、参编“十一五”重量规划教材8册，主编“十二五”重量规划教材《酒店情景英语（第二版）》1册，主编“十二五”省级规划教材《酒店英语实训教程》1册。主持省级以上教科研项目6项。公开发表三类以上论文十余篇，出版专著1部。主持省级教学成果一、二等奖各1项，参与省级教学成果一、三等奖各1项。主持3门省级精品（资源共享）课程、2门院级精品课程的建设。2012年以来，指导学生获全国职业院校技能大赛高职组导游服务赛项（英文组）一、二、三等奖各1项，省级技能大赛一等奖7项，获全国技能大赛很好指导教师奖2项。
【内容】
《英语导游实训教程》是一本以英文导游工作流程为主线、围绕真实工作任务、突出旅游行业工作语言功能的行业英语教材。本教材选取符合导游服务流程的典型工作情景，既有靠前旅游企业的很新工作模式，又不脱离涉外导游的核心工作轨迹，其所涉及的工作流程和理念适合各种类型的旅游企业。
【目录】
About a tour guide
Procedure Ⅰ Preparations for meeting the tour group
Unit 1 Travel plan analysis
Unit 2 Tour group analysis
Unit 3 Oversight in travel plan
Unit 4 Receiving the spe group
Procedure Ⅱ Meeting a tour group
Unit 1 Preparations for meeting a tour group
Unit 2 Delivering a welcome speech
Unit 3 On—the—way introduction
Procedure Ⅲ Check—in
Unit 1 About a hotel
Unit 2 Register
Unit 3 Enjoy the first meal
Unit 4 Deal with problems and accidents
Procedure Ⅳ Talking about the itinerary
Unit 1 Checking the itinerary
Unit 2 Handling emergencies
Procedure Ⅴ Sightseeing
Unit 1 Introducing important tourist attractions
Unit 2 Introducing important tour routes
Unit 3 Dealing with spe cases
Procedure Ⅵ Other services
Unit 1 Introducing spety food
Unit 2 Recommending recreational activities
Unit 3 Recommending tourism commodities
Procedure Ⅶ Seeing off tourists
Unit 1 Preparing for seeing off tourists
Unit 2 Seeing off guests at the airport
Unit 3 Handling emergencies
References
Procedure Ⅰ Preparations for meeting the tour group
Unit 1 Travel plan analysis
Unit 2 Tour group analysis
Unit 3 Oversight in travel plan
Unit 4 Receiving the spe group
Procedure Ⅱ Meeting a tour group
Unit 1 Preparations for meeting a tour group
Unit 2 Delivering a welcome speech
Unit 3 On—the—way introduction
Procedure Ⅲ Check—in
Unit 1 About a hotel
Unit 2 Register
Unit 3 Enjoy the first meal
Unit 4 Deal with problems and accidents
Procedure Ⅳ Talking about the itinerary
Unit 1 Checking the itinerary
Unit 2 Handling emergencies
Procedure Ⅴ Sightseeing
Unit 1 Introducing important tourist attractions
Unit 2 Introducing important tour routes
Unit 3 Dealing with spe cases
Procedure Ⅵ Other services
Unit 1 Introducing spety food
Unit 2 Recommending recreational activities
Unit 3 Recommending tourism commodities
Procedure Ⅶ Seeing off tourists
Unit 1 Preparing for seeing off tourists
Unit 2 Seeing off guests at the airport
Unit 3 Handling emergencies
References
