【推荐语】
不会滑雪的小白，去滑雪
无论你是在国内，还是旅行到国外
看这一本能搞定滑雪场的沟通问题
无论你是在国内，还是旅行到国外
看这一本能搞定滑雪场的沟通问题
【目录】
Chapter 1 日常交际 Daily Communication
1.1 问候 Greetings 2
1.2 欢迎 Welcome 5
1.3 介绍 Introduction 7
1.4 感谢 Expressing Thanks 9
1.5 赞美 Compliments 12
1.6 致歉 Apologies 14
1.7 告别 Farewells 17
Chapter 2 餐饮服务 Restaurant Service
2.1 预订餐位 Reserving a Table 20
2.2 准备点餐 Ordering Meals 23
2.3 上菜服务 Serving Meals 27
2.4 结账 Paying & Pa 29
2.5 处理投诉 Dealing with Complaints 32
Chapter 3 酒店接待 Hotel Reception
3.1 电话预订 Reservation Calls 36
3.2 登记入住 Che in 40
3.3 客房服务 Chamber Service 44
3.4 办理退房 Che out 48
Chapter 4 雪场漫游 Services in Ski Resortr>4.1 指示方向 Giving Directions 52
4.2 标识说明 Public Signs 55
4.3 提供帮助 Offering Helps 58
4.4 游客服务 Visitor Services 60
4.5 提示 Safety Warnings 64
4.6 紧急处理 Handling Emergencies 68
Chapter 5 雪具租售 Equipment Rentals & Saler>5.1 雪具租赁 Equipment Rentals 72
5.2 购物接待 Sales Services 74
5.3 价问答 Bargaining 78
5.4 购买付款 Payments 82
5.5 售后服务 After-sales Services 84
5.6 滑雪装备 Ski Equipments 87
Chapter 6 双板滑雪指导 Ski Instructing
6.1 初阶指导 Instructing Beginner Skiers 94
6.2 中阶指导 Instructing Intermediate Skiers 98
6.3 高阶指导 Instructing Advanced Skiers 101
Chapter 7 单板滑雪指导 Snowboard Instructing
7.1 初阶指导 Instructing Beginner Snowboarders 106
7.2 中阶指导 Instructing Intermediate Snowboarders 109
7.3 高阶指导 Instructing Advanced Snowboarders 113
Chapter 8 服务冬奥 Volunteering for Winter Olympicr>8.1 志愿服务 Volunteer Services 117
8.2 冬奥项目 Winter Olympic Events 121
8.3 雪场设施 Facilities in Ski Resorts 130
附录 Appendix 134
参考文献 References 138
1.1 问候 Greetings 2
1.2 欢迎 Welcome 5
1.3 介绍 Introduction 7
1.4 感谢 Expressing Thanks 9
1.5 赞美 Compliments 12
1.6 致歉 Apologies 14
1.7 告别 Farewells 17
Chapter 2 餐饮服务 Restaurant Service
2.1 预订餐位 Reserving a Table 20
2.2 准备点餐 Ordering Meals 23
2.3 上菜服务 Serving Meals 27
2.4 结账 Paying & Pa 29
2.5 处理投诉 Dealing with Complaints 32
Chapter 3 酒店接待 Hotel Reception
3.1 电话预订 Reservation Calls 36
3.2 登记入住 Che in 40
3.3 客房服务 Chamber Service 44
3.4 办理退房 Che out 48
Chapter 4 雪场漫游 Services in Ski Resortr>4.1 指示方向 Giving Directions 52
4.2 标识说明 Public Signs 55
4.3 提供帮助 Offering Helps 58
4.4 游客服务 Visitor Services 60
4.5 提示 Safety Warnings 64
4.6 紧急处理 Handling Emergencies 68
Chapter 5 雪具租售 Equipment Rentals & Saler>5.1 雪具租赁 Equipment Rentals 72
5.2 购物接待 Sales Services 74
5.3 价问答 Bargaining 78
5.4 购买付款 Payments 82
5.5 售后服务 After-sales Services 84
5.6 滑雪装备 Ski Equipments 87
Chapter 6 双板滑雪指导 Ski Instructing
6.1 初阶指导 Instructing Beginner Skiers 94
6.2 中阶指导 Instructing Intermediate Skiers 98
6.3 高阶指导 Instructing Advanced Skiers 101
Chapter 7 单板滑雪指导 Snowboard Instructing
7.1 初阶指导 Instructing Beginner Snowboarders 106
7.2 中阶指导 Instructing Intermediate Snowboarders 109
7.3 高阶指导 Instructing Advanced Snowboarders 113
Chapter 8 服务冬奥 Volunteering for Winter Olympicr>8.1 志愿服务 Volunteer Services 117
8.2 冬奥项目 Winter Olympic Events 121
8.3 雪场设施 Facilities in Ski Resorts 130
附录 Appendix 134
参考文献 References 138
